Managed Support & Professional Services
All solutions

Managed Support & Professional Services

24/7 monitoring, IT consulting and project delivery from engineers who stay accountable after go-live.

What's included

  • 24/7 NOC monitoring and proactive alerting
  • Tiered SLA helpdesk with guaranteed response
  • Technology roadmapping and IT consulting
  • Documented project management and handover

Technical Specifications

Response
15-minute critical SLA
Coverage
24/7/365 remote + onsite
Method
PRINCE2 aligned delivery

Need this scoped for your site?

Our engineers run a free site assessment and return a costed design.

Talk to an engineer